Privacy

Thank you for your interest in Säntis-Schwebebahn AG and our website. We can assure you that the protection of your personal data during the processing of your visit to our website is an important concern. Personal data (hereinafter also referred to as ‘data’) is any information relating to an identified or identifiable natural person.

The following information provides a simple overview of what happens to your personal data when you visit our website.
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you click on our website.
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of data protection.
When you visit our website, your surfing behaviour may be statistically evaluated. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. We will inform you about the possibilities of objection in this data protection declaration.

I Basic principles of data protection

1. use of information

We collect, process and use personal data only to the extent necessary to establish, organise the content of or amend a legal relationship between you and us. We collect, process and use personal data about the use of our website (usage data) insofar as this is necessary to enable the user to utilise the service.
In principle, you can visit our website without having to provide any personal details. Only impersonal usage data such as your IP address, the last page visited, the browser used, date, time and your Internet service provider are anonymised and evaluated internally for the purpose of identifying trends and improving our online offering. No conclusions are drawn about your person from this. This data cannot be assigned to a specific person and is not merged with other data sources.
This data is stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. On our website, you have the option of contacting us via various forms and/or by e-mail. In this case, the data you provide will be processed by us solely for the purpose of dealing with your enquiry.
Information is collected on this website for statistical purposes. This data does not allow any conclusions to be drawn about individuals. Your IP addresses are anonymised by us.
Your data will neither be sold nor disclosed to third parties without a compelling reason. We only transfer personal data to third parties if this is required by law. This does not apply to special personal data (sensitive or particularly sensitive personal data). Disclosure of this personal data requires a mandatory legal basis. Further transmission of the data does not take place or only takes place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

2. Integration of third-party services and content

Third-party content from other websites may be integrated into this online offering. This always presupposes that the providers of this content (hereinafter referred to as ‘third-party providers’) recognise the IP address of the user. This is because without the IP address, they would not be able to send the content to the respective user's browser. The IP address is therefore required to display this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. Insofar as we are aware of this, we will inform users accordingly.

This data protection declaration applies exclusively to the Säntis-Schwebebahn AG website. Our homepage may contain links to third-party websites. Our data protection declaration does not extend to these websites. When you leave our website, we recommend that you carefully read the data protection provisions of every website that collects personal data.

3. Confidentiality and integrity of data transmission

When data is transmitted (e.g. using a contact form provided or by e-mail), neither confidential nor reliable data transmission can be guaranteed. As a rule, we also respond to such contacts electronically. However, neither confidentiality nor integrity of the transmitted data can be guaranteed.
Therefore, no confidential data should be transmitted electronically. Exceptions to this are Internet offers that expressly refer to secure data transmission. In such cases, the special security precautions are usually indicated (e.g. by https or a key or lock symbol)

4. visiting the websites of Säntis-Schwebebahn AG

When you visit the Säntis-Schwebebahn AG website, even without registering or logging in, Säntis-Schwebebahn AG may obtain information that allows it to draw conclusions about the surfing behaviour of its visitors and users and to determine which information and offers are of particular interest. In addition to the usual data stored in a log file, cookies, web analysis and re-marketing tools and social plugins are used in this context, provided you have given your consent. As with every connection to a web server, the log file information is temporarily recorded in a log file and stored by us until it is automatically deleted. The stored data are:

l'adresse IP de l'ordinateur demandeur,
the name of the owner of the IP address range (usually your Internet access provider)
the date and time of access
the website from which the access was made (so-called referrer URL), if applicable with the search term used,
the name and URL of the retrieved file
the operating system of your device,
the browser you are using (type, version and language)
the name of your internet access provider.

This data is collected and processed for the purpose of enabling the use of our websites (establishing a connection), ensuring system security and stability in the long term and optimising the offering, as well as for internal statistical purposes. The aforementioned information is not linked to or stored with personal data.
Only in the event of an attack on the network infrastructure of the website or in the event of suspicion of other unauthorised or abusive website use will the IP address be evaluated for clarification and defence purposes and, if necessary, used in the context of criminal proceedings for identification and for civil and criminal proceedings against the users concerned.
The legal basis for data processing is therefore our overriding legitimate interest within the meaning of Art. 6 FADP.

5. Confidentiality and integrity of data transmission

6. Your rights

If the legal requirements are met, you have the following rights as a person affected by data processing:
Right to information: You have the right to request access to your personal data stored by us at any time free of charge if we are processing it. This gives you the opportunity to check what personal data we process about you and that we use it in accordance with the applicable data protection regulations.
Right to rectification: You have the right to have inaccurate or incomplete personal data rectified and to be informed of the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort.
Right to erasure: You have the right to have your personal data erased under certain circumstances. In individual cases, particularly in the case of statutory retention obligations, the right to erasure may be excluded. In this case, the data may be blocked instead of erased if the conditions are met.
Right to restriction of processing: You have the right to request that the processing of your personal data be restricted.
Right to data portability: You have the right to receive from us, free of charge, the personal data that you have provided to us in a readable format.
Right to object: You can object to data processing at any time, in particular for data processing in connection with direct advertising (e.g. advertising e-mails).
Right to withdraw consent: You have the right to withdraw your consent at any time. However, processing activities based on your consent in the past are not rendered unlawful by your revocation.
Right to lodge a complaint: You have the right to lodge a complaint with a competent supervisory authority, e.g. against the way in which your personal data is processed.
To exercise these rights, please send us an email to the following address: kontakt@saentisbahn.ch

II Special provisions

7 Bookings or reservations on the website of Säntis-Schwebebahn AG

You have the option of making certain bookings or reservations on our website. As a rule, we require the following data in addition to the desired travel dates: Title, first name and surname, street, postcode, city, country, e-mail address, telephone number
Those entries that are necessary for the smooth processing of the booking are marked with an asterisk (*) as mandatory entries. The entry of other information is optional and has no influence on the use of our websites or on the booking you have made.
Depending on the type of service booked, the data you enter will either be collected directly by the provider concerned or, in the case of certain offers, forwarded to them by us. In the case of forwarding, the data protection provisions of the respective provider apply.
The booking platforms and solutions are operated by the following companies or we use them to process services.

HotelNetSolutions GmbH, Genthiner Strasse 8, DE-10785 Berlin (Online-Booking CBoo-king) hotelnetsolutions.de
Idea Creation GmbH, Walchestrasse 15, CH-8006 Zürich (E-GUMA Gutscheintool), e-guma.ch
Hostpoint AG, Neue Jonastrasse 60, CH-8640 Rapperswil-Jona, hostpoint.ch
mailXpert GmbH, Schulstrasse 37, 8050 Zürich, mailxpert.ch
koller.team gmbh, Unteres Ziel 3, 9050 Appenzell, www.koller.team

Unless otherwise stated in this privacy policy or unless you have consented to this separately, we will use and in particular forward the aforementioned data in order to provide the services and functionalities you have requested, to process your orders and to ensure correct payment.

8. Contacting us via the contact form

Sie haben auf unserer Website die Möglichkeit, uns über das Kontaktformular zu kontaktieren. Hierfür müssen Sie zwingend folgende Daten angeben: Nachricht, Anrede, Vorname, Nachname, Strasse, Postleitzahl, Ort, Land, E-Mail, Telefonnummer, Annahme der Geschäftsbedingungen und Daten-schutzerklärung
Zusätzlich können Sie uns freiwillig folgende Daten übermitteln: Anmeldung zum Newsletter. Darüber hinaus wird der Zeitpunkt des Eingangs der Anfrage dokumentiert.
Your contact enquiry will be processed by us in order to provide you with a personalised answer to your question. If your enquiry includes a booking request or questions about events etc., we will forward the enquiry internally to the relevant department. For these purposes, we rely on our predominantly legitimate interest within the meaning of Art. 6 FADP or, if your enquiry is aimed at the conclusion or execution of a contract, on Art. 6 FADP. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing.

9. Table enquiry

On our website, you have the option of using a form to make an enquiry for a table reservation. To do so, you must provide the following information: Date and time, restaurant, meal time, menu selection for groups desired, number of people, title, first name, surname, e-mail, telephone number, acceptance of terms and conditions and privacy policy.
Zusätzlich können Sie uns freiwillig folgende Daten übermitteln: Anmeldung zum Newsletter, Anzahl Kinder, Anzahl Kinderstühle, Bemerkungen
In addition, the time of receipt of the enquiry will be documented.
Your enquiry will be processed by us in order to provide you with a personalised answer to your question. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing.

10. Table enquiry for groups

Sie haben auf unserer Website die Möglichkeit, über ein Formular eine Anfrage für eine Tischreservation zu tätigen. Hierfür müssen Sie zwingend folgende Daten angeben: Datum und Zeit, Restaurant, Menüauswahl für Gruppen erwünscht, Anzahl Personen, Anrede, Vorname, Nachname, Adresse, Postleitzahl, Ort, Land, E-Mail, Telefonnummer, Annahme der Geschäftsbedingungen und Datenschutzerklärung

Zusätzlich können Sie uns freiwillig folgende Daten übermitteln: Anmeldung zum Newsletter, Firma, Anzahl Kinder, Anzahl Kinderstühle, Bemerkungen

In addition, the time of receipt of the enquiry will be documented.

Your enquiry will be processed by us in order to provide you with a personalised answer to your question. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing.

11. Seminar and group enquiries

Zusätzlich können Sie uns freiwillig folgenden Daten übermitteln: Nachricht, Anmeldung zum Newsletter

If the group enquiry for an offer is made with one of our partners, your enquiry will be forwarded directly to the partner and processed by them. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing.

12. contacting us via a published e-mail address or telephone number on our website

On our website, you have the option of contacting us by e-mail or telephone. You can contact us and ask questions about website functionalities, our products or our services.
If you contact us by e-mail or using a form, you give us your voluntary consent for the purpose of establishing contact. A valid e-mail address is required for this purpose. This is used to allocate the enquiry and subsequently reply to it. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions. After your enquiry has been dealt with, your personal data will be deleted.
You are responsible for the messages or content that you send to us by e-mail or telephone. We recommend that you do not send any sensitive information. Personal data is only collected if you disclose it to us voluntarily. It is therefore up to you to decide what information you give us. In order to be able to answer your questions, we may ask you to provide us with additional information, e.g. your address, your telephone number, your e-mail address, etc. We will only collect the personal data from you that is necessary to answer your questions or to provide the services you have requested.
We have a predominantly legitimate interest in processing your enquiry within the meaning of Art. 6 GDPR. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing

13. Registration for our newsletter

Sie haben auf unserer Website die Möglichkeit, unseren Newsletter zu abonnieren. Hierfür ist eine Anmeldung erforderlich, wobei zwingend die folgenden Daten anzugeben sind: E-Mail-Adresse

Zusätzlich können Sie uns freiwillig folgende Daten übermitteln: Anrede, Vor-und Nachname, Geburtsdatum, Themen-Auswahl

By expressly subscribing to the newsletter on the website, you give us your consent to use the personal data you have provided for advertising purposes and to send you emails with personalised advertising content. To prevent misuse and to ensure that the owner of an e-mail address has actually given their consent, we use the so-called double opt-in for registration. After sending the registration form, you will receive an e-mail from us containing a confirmation link.

To definitively register for the newsletter, you must click on this link. If you do not click on the confirmation link within the specified period, your data will be deleted and our newsletter will not be sent to this address. You can unsubscribe from the newsletter at any time by clicking on the corresponding link in the newsletter. After cancellation, your personal data will be deleted.

We check that a registration is actually made by the owner of an e-mail address. For this purpose, we log the subscription to the newsletter, the sending of a confirmation e-mail and the receipt of the reply requested. No other data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your wish to do so via the contact option provided.

Furthermore, we are authorised to commission third parties with the technical processing of marketing campaigns and have the right to make your personal data available to third parties for this purpose.

We use email marketing services from mailXpert to send our newsletter. Our newsletter may contain a so-called web beacon (tracking pixel) or similar technical means. A web beacon is a 1×1 pixel, invisible graphic that is associated with the user ID of the respective newsletter subscriber.

For each newsletter sent, there is information on the address file used, the subject and the number of newsletters sent. It is also possible to see which addresses have not yet received the newsletter, to which address the newsletter was sent and which addresses failed to receive the newsletter. In addition, the opening rate, including information on which addresses have opened the newsletter and which addresses have unsubscribed from the newsletter mailing list, can be discussed. We use this data for statistical purposes and to optimise the content and structure of the newsletter. This enables us to better tailor the information and offers in our newsletter to the individual interests of the recipients. The tracking pixel is deleted when you delete the newsletter.

To prevent the use of the web beacon in our newsletter, please set your mail programme so that no HTML is displayed in messages, if this is not already the case by default.

By subscribing to the newsletter, you also consent to the statistical analysis of user behaviour for the purpose of optimising and adapting the newsletter. This consent constitutes our legal basis for processing the data within the meaning of Art. 6 GDPR. You can revoke your consent at any time with effect for the future.

14 Participation in our competitions

You have the opportunity to take part in competitions on our website. If you wish to take part in a competition offered by us, you must generally enter the following data at the time of participation: Title, first name, surname, street, postcode, city, country, email address, telephone number

Zusätzlich können Sie uns freiwillig folgende Daten übermitteln: Anmeldung für den Newsletter, Geburtsdatum

This data will be processed for the purpose of organising the competition. Your data will only be used for other purposes (e.g. marketing) if you give your express consent.

You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing or revoke your consent with effect for the future.

15 Processing of your data outside of the above offers

In addition to the processing of personal data listed above, we also carry out certain data processing outside the website. This relates in particular to customer, supplier, contractual partner and prospective customer data. Below we explain which data is affected and how we handle this data.

We process the following personal data as part of the contractual relationship outside of the website (in particular for contract initiation):

Your contact details (including first and last names, name affixes, company names, addresses, telephone numbers, e-mail addresses)
Job-related data (this includes, among other things, the function in the company, the department, etc.)
Bank details (including the account holder's first name and surname)
the preferred payment system
Information on creditworthiness and credit behaviour
other data if you provide us with this information yourself.

We generally receive your personal data from you as part of the contract initiation process or during the ongoing contractual relationship.

Your personal data is processed exclusively for the implementation of pre-contractual measures, such as the creation of personalised offers for our products and services, as well as for the execution of the contract, such as the provision of the service or the processing of payment.

If we use your data for other purposes, we will inform you of the additional purposes and, if necessary, obtain your consent for data processing in accordance with Art. 6 FADP. You can revoke your consent at any time with effect for the future.

16. Profiling

‘Profiling’ means the automated processing of personal data in order to analyse personal aspects or make predictions, e.g. the analysis of personal interests, preferences, affinities and habits or the prediction of likely behaviour. Profiling can be used in particular to derive preference data.

Profiling helps us, for example, to continuously improve our offers and better tailor them to individual needs; to present our content and offers to you in line with your needs; or to better support you in customer service.

17. processing of particularly sensitive personal data

Certain types of personal data are considered ‘particularly sensitive’ under data protection law, e.g. health data and biometric characteristics. Depending on the constellation, other categories of personal data may also include such particularly sensitive personal data (e.g. information on religious affiliation in the master data).

However, we generally only process sensitive personal data if this is necessary for the provision of a service, if you have disclosed this data to us of your own accord or if you have consented to the processing. We may also process personal data requiring special protection if this is necessary to uphold the law or comply with domestic or foreign legal provisions, if the data in question has obviously been made public by the data subject or if the applicable law otherwise permits its processing.

The personal data of children also deserve special protection. As a rule, we ask the parents or legal representatives for their consent if we deliberately process the personal data of children who are incapable of judgement on the basis of consent. If consent has been given for a child by its parents or legal representatives, the child is free to withdraw this consent for the future when it reaches the age of judgement with regard to the consequences of the consent or when it reaches the age of majority. In relation to the specific case, we generally allow children who are capable of judgement to make their own decisions regarding the handling of their data; this is provided for by law.

18 Disclosure of personal data in general

We only grant our employees access to your personal data if this is necessary for the activities of the employees concerned. This may also include employees in other departments and in support areas such as IT. They are bound by our instructions and obliged to maintain confidentiality when handling your personal data. We oblige our employees and third parties that we engage to provide our services to comply with data protection regulations and have issued the necessary instructions for employees and concluded data processing contracts with third parties.

Data may be passed on for internal Group administration or to support our own processing purposes. Of course, this requires your express consent. Within the company, your data may also be passed on to support the development and improvement of products and services or the personalisation of marketing activities.

We may also pass on your personal data to companies within and outside Säntis-Schwebebahn AG if we use their services. As a rule, these service providers process personal data on our behalf as so-called ‘processors’. Our processors are obliged to process personal data exclusively in accordance with our instructions and to take appropriate data security measures. Certain service providers are also jointly or independently responsible with us. By selecting the service providers and through suitable contractual agreements, we ensure that data protection is guaranteed throughout the processing of your personal data.

19 Disclosure of your data to third parties

We pass on your data to third parties insofar as this is necessary in the context of using the website and processing the contract, for example when booking group offers, guided tours or the OSKAR holiday card.

In addition, your data may only be passed on to third parties if you have either expressly consented to this, if we are obliged to do so by law (e.g. request from a law enforcement agency) or if this is necessary to enforce our claims within the scope of the contractual relationship (e.g. debt collection measures).

Your data may also be passed on if you use social plugins.

20. transfer of personal data abroad

We are authorised to transfer your personal data to third parties abroad if this is necessary to carry out the data processing specified in this privacy policy. It goes without saying that the statutory provisions on the disclosure of personal data to third parties will be complied with. If the country in question does not have an adequate level of data protection, we ensure through contractual arrangements that your data is adequately protected by these companies.

21 Security

We take appropriate security measures of a technical and organisational nature to protect the security of your personal data, to protect it against unauthorised or unlawful processing and to counteract the risk of loss, unintentional modification, unwanted disclosure or unauthorised access. Like all companies, however, we cannot rule out data security breaches with absolute certainty; certain residual risks are unavoidable.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

22 General information on data processing: scope, deletion and storage period

We only process the personal data of visitors to our website insofar as this is necessary to provide a functional website and the services we offer. The processing of personal data of our visitors takes place regularly only with the consent of the user or based on a contractual relationship with the customer. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Säntis Schwebebahn AG only stores personal data for as long as is necessary to carry out the processing described in this data protection declaration within the scope of our legitimate interest. In the case of contractual data, storage is prescribed by statutory retention obligations. Requirements that oblige us to retain data result from accounting and tax regulations. We also process personal data for as long as it is subject to a statutory retention obligation. Ten-year or longer retention periods apply to certain data. Shorter retention periods apply to other data, e.g. for recordings from video surveillance or for recordings of certain processes on the Internet (log data).

According to these regulations, business communication, concluded contracts and accounting documents must be stored for up to 10 years. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used if this is necessary for the fulfilment of retention obligations or for the defence and enforcement of our legal interests. The data will be deleted as soon as there is no longer an obligation to retain it and there is no longer a legitimate interest in retaining it.

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this is provided for by law or other regulations to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract. We will always delete or anonymise your personal data once the aforementioned periods have expired.

23. Cookies

Some of the Internet pages use so-called cookies.

Cookies do not damage your computer and do not contain viruses. They serve to make our website more user-friendly, effective and secure.

Cookies are small files that make it possible to store specific, device-related information on the user's access device (PC, smartphone, etc.). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, they are used to collect statistical data on website usage and to analyse it in order to improve the website.

The cookies are stored on your computer. You therefore have full control over the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your Internet browser. If you deactivate cookies for our website, you may no longer be able to use all of the website's functions to their full extent.

Most of the cookies we use are so-called ‘session cookies’ as an example. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visi

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. You can manage many online advertising cookies from companies via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/. http://www.aboutads.info/choices/ oder die EU-Seite http://www.youronlinechoices.com/uk/your-ad-choices/ verwalten.

Cookies are information files that your web browser stores on your computer's hard drive or memory when you visit our website. Cookies are assigned identification numbers that identify your browser and allow the information contained in the cookie to be read.

Among other things, cookies help to make your visit to our website easier, more pleasant and more meaningful. We use cookies for various purposes, provided you have given your consent. For example, we use cookies for technical functions required for the operation of the website, such as load balancing, i.e. the distribution of the performance load of the site to different web servers in order to reduce the load on the servers. Cookies are also used for security purposes, for example to prevent the unauthorised posting of content. Finally, we also use cookies as part of the design and programming of our website, e.g. to enable the uploading of scripts or cod

Most Internet browsers accept cookies automatically. However, when you access our website, we ask for your consent to the cookies we use, especially when using third-party cookies for marketing purposes. You can make your desired settings using the corresponding buttons in the cookie banner. Details on the services and data processing associated with the individual cookies can be found within the cookie banner and in the following sections of this privacy policy.

You can also configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in selected browsers:

Microsofts Windows Internet Explorer
Microsofts Windows Internet Explorer Mobile
Mozilla Firefox
Google Chrome für Desktop
Google Chrome für Mobile
Apple Safari für Desktop
Apple Safari für Mobile

However, deleting or blocking cookies may limit the usability of the website.

24. Google Analytics

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’).
Google Analytics uses cookies that enable us to analyse your use of our website. The information collected by the cookies about your use of this website is usually transferred to a Google server in the USA and stored th

We use the User ID function. With the help of the user ID, we can assign a unique, permanent ID to one or more sessions (and the activities within these sessions) and analyse user behaviour across devices.

In Google Analytics 4, the anonymisation of IP addresses is activated by default. Due to IP anonymisation, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
During your visit to the website, your user behaviour is recorded in the form of ‘events’. Events can be

Page views
First visit to the website
Start of the session
Your ‘click path’, interaction with the website
Scrolls (whenever a user scrolls to the bottom of the page (90%))
Clicks on external links
Internal search queries
Interaction with videos
file downloads
Ads viewed / clicked on
language setting

Also recorded:

Your approximate location (region)
Your IP address (in truncated form)
Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
Your internet provider
the referrer URL (via which website/advertising medium you came to this website)

On behalf of the operator of this website, Google will use this information to analyse your use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website and the success of our marketing campaigns.

Recipients of the data are/may be

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (als Auftragsverarbeiter nach Art. 28 DSGVO)
Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

It cannot be ruled out that US authorities may access the data stored by Google.

Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities. mit dem Dienstleister EU-Standardvertragsklauseln geschlossen. Die Muttergesellschaft von Google Ireland, Google LLC, hat Ihren Sitz in Kalifornien, USA. Eine Übermittlung von Daten in die USA und ein Zugriff US-amerikanischer Behörden auf die bei Google gespeicherten Daten kann nicht ausgeschlossen werden. Die USA gelten derzeit aus datenschutzrechtlicher Sicht als Drittland. Sie haben dort nicht die gleichen Rechte wie innerhalb der EU/ des EWR. Ggf. stehen Ihnen keine Rechtsbehelfe gegen Zugriffe von Behörden zu.

The data sent by us and linked to cookies is automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.

You can revoke your consent at any time with effect for the future by accessing the cookie settings and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can also prevent the storage of cookies from the outset by configuring your browser software accordingly. However, if you configure your browser to reject all cookies, this may restrict the functionality of this and other websites. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by a. not giving your consent to the setting of the cookie or b. downloading and installing the browser add-on to deactivate Google Analytics HERE HIER herunterladen und installieren.

You can find more information on the terms of use of Google Analytics and on data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ und unter https://policies.google.com/?hl=de.

25. Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising programme of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (‘Google’).

As part of Google AdWords, we use what is known as conversion tracking. When you click on an advert placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and has been redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of ‘conversion cookies’ and the use of this tracking tool are based on Art. 6 GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.

26. Google reCAPTCHA

We use the reCAPTCHA service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ‘Google’) on our website. The query serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and used there. However, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of this service.

The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. Your data may also be transferred to the USA. An adequacy decision of the European Commission (10 July 2023) is in place for data transfers to the USA. Google participates and has submitted to the requirements. By clicking on the query, you consent to the processing of your data. The processing takes place on the basis of Art. 6 GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can find more information about Google reCAPTCHA and the associated privacy policy at: https://www.google.com/privacy/ads/ https://www.google.com/privacy/ads/

27. Social Plugins

Social plugins may be integrated into our website and apps. It is possible that the IP address of all visitors to our website or users of our apps may be forwarded to the servers of the relevant providers. In this case, the data protection provisions of the respective providers apply, which you can view for the following providers under the following links

Youtube, betrieben durch Google Inc. Amphitheatre Parkway, Mountain View, Ca 94043, USA. Die Datenschutzbestimmungen finden Sie unter folgendem Link: https://policies.google.com/privacy?hl=de&gl=de
Facebook, betrieben durch: Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA bzw. falls Sie in der EU ansässig sind, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. Die Datenschutzbestimmungen finden Sie unter folgendem Link: https://www.facebook.com/about/privacy/
Instagram, betrieben durch: Instagram Inc., 1601 Willow Road, Meno Park, CA 94025, USA. Die Datenschutzbestimmungen finden Sie unter folgendem Link: https://help.instagram.com/155833707900388
Tripadvisor betrieben durch: Tripadvisor Inc., 400 1st Avenue, Needham, 02494 MA, USA. Die Datenschutzbestimmungen finden Sie unter folgendem Link: https://tripadvisor.mediaroom.com/DE-privacy-policy
LinkedIn von LinkedIn Irleand Unlimited Company, Dublin 2, Ireland. Die Datenschutzbestimmungen finden Sie unter folgendem Link: https://privacy.linkedin.com/de-de

If you click on the relevant social network icons, you will be linked to the relevant social network in order to use the selected functionality, e.g. to share content on Facebook or tweet on Twitter. To do this, however, you must log in to your corresponding user account or already be logged in.

If you select one of the functions provided and click on the symbol of the relevant social network, a direct connection is established between your browser and the server of the relevant social network. This provides the network with the information that you have visited our website with your IP address and accessed the link. If you access a link to a network while you are logged into your account with the relevant network, the content of our site may be linked to your profile on the network, which means that the network can directly associate your visit to our website with your user account. If you wish to prevent this, you should log out before clicking on the relevant links. An assignment will take place in any case if you log in to the relevant network after clicking on the link.

Further information on the use of the data and your options and rights to adequately protect your privacy can be found in the respective data protection declarations of the respective provider.

28. links to our social media presences

We have included links to our social media profiles on our website. The links lead to the following networks

Youtube, betrieben durch Google Inc. Amphitheatre Parkway, Mountain View, Ca 94043
Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
Instagram Inc., 1601 Willow Road, Meno Park, CA 94025, USA
Tripadvisor Inc., 400 1st Avenue, Needham, 02494 MA, USA
LinkedIn von LinkedIn Irleand Unlimited Company, Wilton Place, Dublin 2, Irland

If you click on the relevant social network icons, you will be automatically redirected to our profile on the relevant network. In order to use the functions of the relevant network there, you must log into your user account in some cases. When you click on a link to one of our social media profiles, a direct connection is established between your browser and the server of the social network in question. This provides the network with the information that you are visiting our website with your IP address and have accessed the link. If you access a link to a network while you are logged into your account with the relevant network, the content of our site may be linked to your profile on the network, which means that the network can directly associate your visit to our website with your user account. If you would like to prevent this, you should log out before you visit our website.

29. Facebook Custom Audience (mit oder ohne Facebook-Pixel)

On our website, we use the so-called ‘Facebook Pixel’ of the social network Facebook, which is operated by Meta Platforms Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA, or if you are based in the EU, Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

With the help of the Facebook pixel, Facebook can determine the visitors to our website and apps as a target group for the display of adverts (so-called ‘Facebook ads’). Accordingly, we use the Facebook pixel to display Facebook ads placed by us only to those Facebook users who have also shown an interest in our website or apps or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called ‘custom audiences’).

With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website/app after clicking on a Facebook ad (so-called ‘conversion’).

The Facebook pixel is integrated directly by Facebook when you visit our website and apps and can store a cookie on your device. If you subsequently log in to Facebook or visit Facebook while logged in, the visit to our website and apps will be noted in your profile. The data collected about you is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible. The data can therefore be used by Facebook for its own market research and advertising purposes.

If we transmit data to Facebook for comparison purposes, it is encrypted locally and only then sent to Facebook via a secure https connection. This is done solely for the purpose of creating a comparison with the data encrypted in the same way by Facebook.

Furthermore, when using the Facebook pixel, we use the additional function ‘extended comparison’, whereby data for the creation of target groups (‘Custom Audiences’ or ‘Look Alike Audiences’) is transmitted to Facebook in encrypted form.

The processing of the data by Facebook takes place within the framework of Facebook's privacy policy. Specific information and details about the Facebook pixel and how it works can be found in the Facebook help section.

You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set which types of adverts are displayed to you within Facebook, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising.

You can also object to the use of cookies for reach measurement and advertising purposes via the deactivation page of the network advertising initiative. You can find further opt-out options here:

http://www.aboutads.info/choices
http://www.youronlinechoices.com/uk/your-ad-choices/

Further information on how Facebook Pixel works and how Facebook Ads are displayed in general can be found in Facebook's privacy policy.

If you wish to object to Facebook pixels and to the use of your data for the display of Facebook ads, you can visit the page set up by Facebook here and follow the instructions on how to configure usage-based advertising. hier die von Facebook eingerichtete Seite aufrufen und dort die Hinweise zu den Einstellungen nutzungsbasierter Werbung befolgen.

30. LinkedIn Custom Audience (mit oder ohne Linkedin-Pixel)

We use ‘LinkedIn Advertising’ from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, for our website to show personalised ads to people who visit our website while they are logged in to LinkedIn. LinkedIn is only activated on the basis of your prior active consent by corresponding interaction with the cookie banner on our website. LinkedIn uses cookies to record your use of our website and to subsequently position better adverts. If you are registered with the relevant social network platform, it can associate your visit to our website with your user account. We will use information that we already have about our users to find them on social media platforms.

Your anonymised IP address and user agent data are collected for this purpose.

The data collected will be deleted after 180 days.

You can find LinkedIn's privacy policy at www.linkedin.com/legal/privacy-policy and www.linkedin.com/legal/cookie-policy.

Click here to revoke on all domains of the processing company:
https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en

Click here to read the cookie policy of the data processor
https://www.linkedin.com/legal/cookie_policy

The information collected by cookies about your use of this website may be transferred to a LinkedIn server in a country outside the European Union that does not offer an adequate level of data protection (e.g. the USA) and stored or processed there. There is no data protection adequacy decision by the European Commission for the USA and a large number of other countries outside the European Union/European Economic Area. There is therefore a risk for users that government agencies may access and process personal data for control and monitoring purposes without us and/or the users being aware of this or being entitled to legal remedies.

31. Google Maps

On certain pages you will find maps that are integrated from Google Maps. Google Maps is a product of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The maps are displayed using iFrame. This means that a third-party website is accessed in that area of the website. The data processing in this iFrame is beyond our control. Google will assign the access to your Google account. Google Maps will write a cookie as soon as the page is loaded.

III Final provisions

32 Amendment of the privacy policy

You can view the privacy policy at https://saentisbahn.ch/datenschutz/. You can also save or print out this privacy policy by using the corresponding functions of your browser.

Säntis-Schwebebahn AG reserves the right to amend the privacy policy from time to time to reflect new circumstances (e.g. changes in the legal basis, technical developments). Corresponding changes apply with effect from the time after the changes are made. We therefore recommend that you consult this privacy policy regularly.

33 Legal basis

In Switzerland, the Federal Data Protection and Information Commissioner is the competent data protection authority. The relevant provisions are set out in the Data Protection Act (DSG) of 25/09/2020 and the Data Protection Ordinance (DSV) of 31/08/2022.

34. contact person

For questions about our website, our privacy policy and requests for information or deletion of your data, please contact kontakt@saentisbahn.ch. .

Urnäsch, September 2023

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